RECALLBOUND SUPPORT
Recallbound
Support
Find quick answers about decks, progress, languages, and offline study. If something is not working, tell us what happened and which iPhone and iOS version you use.
Contact support
Email icubic3@gmail.com. Include the app version, device, iOS version, and steps that reproduce the issue. Do not attach a private deck unless we specifically ask for a minimal test file.
How do I import a deck?
On the home screen, open the Memory deck panel, choose Import deck, then select a compatible
.apkg file. Review the detected fields and map the prompt, answer, annotation, and example before
saving.
Why can’t I change decks?
A deck is locked while a study session is active so its question order remains consistent. Finish or leave the current session, then choose another deck from the home screen.
Does Recallbound sync?
The first release keeps progress locally and has no Recallbound account or cloud sync. Your app data follows the backup behavior configured for your device.
Which languages are supported?
The interface supports English, Simplified Chinese, Japanese, Korean, Spanish, French, and German. Imported deck fields can contain other left-to-right text, but those seven are the tested interface languages.
How is mastery calculated?
Each correct answer raises the card’s mastery. Questions in both directions contribute, while missed cards return later in the session so recognition develops into recall.